Ecommerce Operations Specialist

Key Responsibilities

• Manage and optimize eCommerce stores on Shopify, Salla, Noon, and Amazon FBA Seller Central to maximize sales and efficiency.

• Oversee Amazon FBA operations, including inventory planning, shipments, listings, and policy compliance to prevent stockouts and ensure fast fulfillment.

• Track and analyze performance metrics (e.g., conversion rates, fulfillment times, returns) to identify and implement improvements.

• Coordinate product sourcing, pricing, promotions, and supplier/logistics partnerships to resolve issues quickly.

• Apply SEO, content optimization, and UX best practices to boost traffic and engagement.

• Conduct store audits, competitor analysis, and trend monitoring to support strategic decisions.

• Collaborate with marketing, finance, and service teams while ensuring regional compliance (especially KSA-focused on Salla/Noon).

Required Qualifications and Experience

• 3–5+ years managing eCommerce stores, with demonstrated success in scaling online retail.

• Direct expertise in Amazon FBA and Seller Central, including inventory and fulfillment optimization.

• Proficiency with Shopify for store management, customizations, and integrations.

• Hands-on experience with Salla (KSA platform) for localized store operations and tools.

• Familiarity with Noon for marketplace listings, orders, and Middle East-specific features.

• Strong analytical skills using platform tools, Google Analytics, and Excel.

• Excellent organization, detail orientation, and problem-solving in high-volume settings.